To reactivate your service after a disconnect:
Open a web browser on your device and go to SignIn. Select Forgot Password and follow the prompts.
Open a web browser on your device and go to SignIn. Select Forgot Password and follow the prompts.
Log into your MyConnectFast account, under the My Account tab is a button to Cancel service.
ConnectFast@Home customers will be billed each month on the same day of activation/reactivation.
If moving to another area where ConnectFast@Home is available, you will need to cancel service for your existing address, then order service for your new address.
If moving out of the ConnectFast@Home service area, you will need to cancel services.
The fiber provider will install their equipment and test ConnectFast Internet service is working properly. Once testing is complete, your ConnectFast service is ready.
You will need to purchase a Wi-Fi router. ConnectFast does not provide or lease equipment.
No. Currently, there is no way to set up payment prior to installation
You can run a speed test from Speed Test to check your speed.
Speeds can fluctuate over your home’s Wi-Fi network. Things that would cause this could be limitations of your Wi-Fi router, distance away from your Wi-Fi router, or problems with the cabling.
You should not see speeds fluctuate when using directly connected devices. You can directly connect devices to your home router for best results.
You will need to follow the installation instructions that came with your Wi-Fi router. The Wi-Fi router will not work when connected to the fiber provider's equipment without configuring first.
Click here to verify if fiber is available to your area and begin the sign-up process.
No. Customers are required to purchase their own Wi-Fi routers to use ConnectFast@Home service.
TP-Link AC1750 Amazon TP-Link
Google Nest Google Nest Router
No. We do not have data caps.
Yes. We currently offer dynamic IPv6 addresses.
No. We do not offer static IP addresses at this time.
No. We do not offer 10G at this time.
No. We do not offer anything but blazing fast internet.
Click here to see pricing for your area.
No. Our pricing does not change after a set period of time.
ConnectFast pricing includes all fees and taxes. Fiber provider fee may be charged separately.
Full installation typically takes approximately 2 weeks, but can vary based on Fiber provider’s installation schedule.
There is no contract for ConnectFast@Home services, but there may be a contract with the Fiber provider for your area.